Hair tools brand Cloud Nine has been honoured for their success with consumers, having been awarded the 2020 award for Customer Satisfaction by Canstar Blue within their recent consumer research. The researched pertained to beauty, personal care and grooming sectors by surveying 3000 Australians and Cloud Nine was a winner with your national clients.
“The customer feedback for Cloud Nine was very good, scoring five stars for ease of use, performance and reliability and overall satisfaction,” said Simon Downe, Editor-in-Chief and PR Manager for Canstar Blue. “Finishing with such a high overall satisfaction score is a fantastic achievement and shows the popularity of the brand.”
“The research shows that ease of use is the greatest driver of customer satisfaction, so it’s crucial that manufacturers get this right. Performance and reliability is also very important in determining customer satisfaction,” he continued. This is a crucial note for salons when looking for tools that will fly off the retail shelf.
Canstar Blue is dedicated to the Australian consumer and their purchasing habits in helping them make informed and researched choices in regards to appliances, technology and other retail sectors. Hair tools prove a competitive category and Cloud Nine has deservedly scored numerous gold stars to earn this gilded title. Congratulations!
For more information visit www.haircareaust.com
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