Hair Industry expert Lily Hyde launched education business ‘The Salon Reset’ in 2024, in a program that brings everything back to basics to look at what really matters, empowering hair salons to boost client retention, rebooking rates and sales in the process. Looking at key metrics of consistency and growth, the education promises to revolutionise the salon experience.
“In today’s fast-paced world, clients expect more than just a haircut—they want a memorable experience,” Lily shared. “Salon Reset teaches salons how to enhance their services, communicate effectively, and create an atmosphere that keeps clients coming back.”
The program draws on Lily’s 20 years of industry experience as the founder of Hyde Hair Care, delving into the psychology of client wants and needs in order to bring salons back to their core purpose. The program helps salons deliver a personalised client experience predicated on loyalty.
The program provides practical and actionable strategies around categories of Client Retention & Rebooking, Sales & Environmental factors that help increase service and retail sales, Personalised Finishes that offer tailored results and Adaptability to meet evolving client needs and ensure client satisfaction.
“Time is money. That’s why our Salon Reset education program is designed for maximum convenience and effectiveness,” Lily shared. “We offer online sessions via Zoom, in-salon training for hands-on learning, and follow-up shadowing days to ensure seamless implementation. This multi-layered approach guarantees real, lasting results for your salon.”
For more information visit www.thesalonreset.com
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