With the rise of AI, intelligent features can elevate the day-to-day running of your salon, but it’s important to use them without losing the human connection that is the heart of hairdressing. A range of savvy, modern technology features, thanks to Kitomba, can streamline your salon processes and lessen your admin tasks, giving you and your staff more time to focus on what really matters – clients and hair.
Kitomba offers intelligent features such as Everyday Marketing and Automatic Stock Ordering, as well as integrating exclusively with REACH.ai. Everyday Marketing allows salons to automate rebooking reminders, product repurchase reminders and more, in a way that’s customisable to each salon. The technology can be personalised to each salon, with features like email sign off from a client’s regular stylist, to give the communication an authentic feel.
Automatic Stock Ordering automatically generates a list of what was used or sold within a certain time period, which helps to create a stock order to send to your suppliers in seconds. This speeds up the manual task of ordering stock so that hairdressers can focus on their clients and hair craft rather than admin processes, thanks to the power of intelligent technology.
REACH.ai, which partnered exclusively with Kitomba to bring their tool to the Australian hair and beauty industry, uses artificial intelligence to scan a salon’s appointment book to find gaps, then cross references by searching against a salon’s client database to identify customers who are most likely to fill those gaps. It messages those clients directly, eliminating admin time and allowing your staff to focus on real relationship building, education and services.
“We make human connection a priority at Kitomba. That’s why our customers can always pick up the phone and talk to a real person if they need to. Customer service is key in running a successful business,” shared Kamrin Hira, Marketing Coordinator for Kitomba. “Salons can be more focused on their clients than ever. Harnessing the power of AI and intelligent features can take care of the admin, giving salon owner’s some much-needed time back.”
Discover the power of AI and make your salon life and your client experiences that much more streamlined, while still focusing on the heart of salon bonds, thanks to Kitomba.
For more information visit www.kitomba.com