Running a salon is hard work—and potentially riskier than you might realise. Everyday events, from handling unhappy clients to clicking the wrong email link, could end up costing your salon hundreds or thousands of dollars. If you don’t want to be caught out of pocket, you might be pleased to hear that there’s insurance for that (and a whole lot more!).

Here, BizCover breaks down three risks you might have missed and the insurance policies that could help you manage their costs.

That hard-to-please client

Not every client is a dream to work with. “Difficult” customers—think those with unrealistic expectations or who don’t follow the stylist’s instructions—could create trouble for your salon.

Negligence claims can be expensive, even when they’re not true. Professional Indemnity insurance is a common way that salon owners manage these types of claims. A policy could help you cover legal costs, expert fees, and other expenses should an unhappy client file a lawsuit against the advice you’ve given them.

Rent-a-chair risks

Leasing salon space to freelance hairdressers, makeup artists and other beauty professionals is a popular way for salon owners to boost their bottom line, but things can go wrong even with an iron-clad rent-a-chair agreement.

Accidents happen, and protecting your salon’s reputation is essential. While you likely have your own Public Liability policy, you may require your independent contractors to also have their own policies. Requiring stylists to cover their risks helps you avoid needing to respond to property damage or injury claims with your insurance, which helps keep your premiums low.
In some instances, a stylist may still be deemed an employee by the Fair Work Ombudsman despite having a rent-a-chair agreement in place. That could mean stiff penalties under the Fair Work Act 2009 for your salon. A Management Liability policy could also help you respond to Fair Work investigations and pay resulting penalties.

The dodgy email

What would a cybercriminal want with your salon? A lot, actually. Online thieves love to target small businesses, hoping to score quick cash with fake invoices, dodgy emails, and nasty ransomware.
One wrong click could cause an expensive headache for your salon. Cyber Liability insurance is one way to help manage the costs of an attack, breach, or data loss. A policy could help you cover expenses like restoring lost data, notifying customers of a breach, and much more. Plus, the 24-hour incident response services provided by many insurers could prove crucial to minimising the damage caused by a cyberattack.

Protect your salon on the go

Ready to address your salon’s missed risks? BizCover makes it easy for busy salon owners to buy business insurance that fits their needs. Compare policies online, on the go and see if you can save! Your policy documents will be sent right to your inbox, so you can get back to managing your salon with more peace of mind.

For more information visit www.bizcover.com.au or call 1300 805 821