BizCover, Australia’s number one business insurance service, provides a simple silly season checklist to help you manage the busiest time of the year.
The countdown to Christmas and New Year is officially on, for salons, this is one of – if not the – busiest time of the year.
One way to help you manage the silly season is to make sure your salon is well prepared before the rush begins. This will help you manage the coming season with less stress and more festive sparkle.


1. Bookings and rosters
Double-check your appointment book now. Reach out to regular clients to pre-book before slots disappear, and review your team’s availability. Confirm holidays, set clear rosters and consider extending hours if needed. A well-planned schedule can help prevent burnout and last-minute chaos.
2. Stock up early
From popular colours to retail favourites, ensure you’ve got plenty of stock on hand. The last thing you want is to run out of toner or your best-selling styling spray right before Christmas Eve. Review supplier delivery cut-offs and place bulk orders early to avoid delays.
3. Communicate clearly
Update your website, social media and Google listing with holiday trading hours and booking information. Use email or SMS reminders to confirm appointments and minimise no-shows. Clear communication helps manage client expectations during this busy time.
4. Review your insurance
Amid the excitement, don’t overlook your insurance. With increased foot traffic and higher workloads, the risk of accidents or equipment damage can rise. Check that your salon’s insurance policies are up-to-date and that there are no gaps you could be overlooking. It may be a good idea to review or update:
- Public Liability insurance: Extra foot traffic in your salon means there’s the possibility of more trips, slips and falls occurring. Public Liability insurance is designed to help protect businesses from claims arising from third-party injuries or property damage caused by their negligent business activities (such as a customer tripping over an unsecured hairdryer cable).
- Professional Indemnity insurance: Even the most experienced and skilled hairdressers can make mistakes, especially during busy periods when stress levels can be high. Professional Indemnity insurance covers businesses for losses claimed by a third party due to alleged or actual negligence in their professional services or advice (such as damaging a client's hair with an incorrect treatment).

BizCover has been helping hair and beauty professionals get their business insurance sorted since 2008. We’ve made it easy for small business owners to quote, compare and buy insurance online in minutes – helping to save time and stress.
Visit BizCover.com.au to get quotes from some of Australia’s leading insurers in minutes. For on the go cover, go BizCover or call 1300 920 847.
This information is general only and does not take into account your objectives, financial situation or needs. It should not be relied upon as advice. As with any insurance, cover will be subject to the terms, conditions and exclusions contained in the policy wording or Product Disclosure Statement (available on our website). The scenarios described are for illustrative purposes and do not guarantee coverage or outcomes. Coverage is subject to the terms, conditions, and exclusions of the policy issued by the insurer. Please consider whether the advice is suitable for you before proceeding with any purchase. Target Market Determination document is also available (as applicable).
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