Revolutionise Client Retention with Phorest

Phorest introduces updated Digital Loyalty and a new Referrals feature, empowering salons, spas, and clinics to reward loyalty and leverage word-of-mouth for sustainable business expansion.

In the quest to keep salon, spa, and clinic chairs filled, Phorest is leading the digital evolution with the enhancement of its Digital Loyalty program and the introduction of a novel Referrals feature. Recognising the indispensable role of loyal clients and the power of referrals, these digital tools are designed to streamline client retention and acquisition, ensuring business growth in a competitive landscape.

Digital Loyalty Evolved

Transforming the conventional loyalty card system, Phorest elevates its Digital Loyalty program by incorporating the convenience of technology. Clients can now effortlessly access their reward points and rewards through the salon’s online booking system or branded app, ensuring a seamless and engaging user experience. This not only fosters client retention by making loyalty rewards more accessible but also positions the program as a sustainable alternative to physical cards. Salon co-owner Christina Yun shares how the digital program has simplified rewarding clients’ loyalty, making the process easy and fun.

Revolutionising Referrals

Handling referrals can be cumbersome, but Phorest’s Referrals feature simplifies it by automating the process. It enables existing clients to share a unique link with friends, awarding both the referrer and the referred with enticing rewards. This approach not only makes referring effortless but also tracks the effectiveness of these referrals, bringing in valuable new clients who are likely to stay.

Synergistic Client Engagement

The Digital Loyalty and Referrals features create a cycle of attracting and retaining clients. By turning satisfied clients into brand ambassadors through easy referrals and rewarding their loyalty digitally, businesses can ensure a steady inflow of new clients while keeping existing ones engaged and satisfied.

Implementing these features requires spreading the word through marketing campaigns, highlighting benefits, and adding incentives for engagement. This strategic approach promises not only to enhance client engagement but also to drive significant growth for salons, spas, and clinics.

Embrace Phorest’s innovative tools today and embark on a journey toward streamlined processes and an expanded client base, propelling your business to new heights of success.