A stellar client consultation can be the solution to unhappy clients, negative salon experiences and possible reputational damage. It’s essential in understanding your clients so that you send them out of your doors happy and with positive feedback the first time, with no bad feelings or calls for a re-do. That’s where the new education tour titled Take the Fear Out Of Consultations is making a mark. Led by Dario Cotroneo, DCI Education founder and globally renowned hairdresser, the tour will travel Australia and Auckland to share this important wisdom, in conjunction with Timely Salon & Spa Software.
“I will be sharing a completely new, innovative way to really process your guests from start to finish,” Dario said. “The process I am sharing is next level and will help your business be sustainable and thrive for years to come.”
Timely is stepping in to show their commitment to the industry, by helping salons deliver positive salon experiences, whether through offering important tech products, driving change in the industry or delivering education such as this. This education will empower creatives and professionals to interact with all clients and deliver an optimal experience.
“This will have a direct impact on the reputation of salon businesses, and it’s something Timely is very excited to be supporting,” said Timely co-founder and CEO Ryan Baker. “Dario’s experience educating within the hair industry, his exposure to the challenges the industry faces, and his hands-on knowledge from running his own successful salon inspired us to work with him on this. We’re supporting this initiative because it’s beneficial not only to our customers but also to the wider industry.”
“We’ve spoken to many hair salon owners that feel the risks their businesses take on when they don’t run successful consultations and the outcomes can be scary,” he continued. “In addition to the tour we’ve developed something special with Dario to help salon owners and creatives put these learnings into practice straight away. We can’t wait to share this development with the industry, it’s going to be a game-changer.”
The seminar will include inspiring your clients to make a change, creating the best client experience, conducting an effective consultation, creating a luxury salon, salon team and salon environment, top-tier communication with clients and making uncomfortable situations more comfortable.
Tickets are already available and all seminars will run from 6:30pm to 8:30pm. Students can pay $35, while general admission will be prices at $65 and Australian Hairdressing Council members can obtain tickets for $49. The show will start in Sydney on October 22, before moving to Newcastle on October 29, Brisbane on October 31, Perth on November 13, Adelaide on November 14, Melbourne on November 19, Auckland on November 21, Townsville on November 28, Canberra on December 4 and finishing on Hobart on December 5.
Take your client consultation practices and salon standards into your own hands with this important tour and truly elevate the experience in your salon.
To purchase tickets visit https://www.outix.co/tickets/tour/timely&DCItour
For more information visit https://dcieducation.com/tours/