Kitomba Salon and Spa Software has launched an exclusive integration with REACH.ai in Australia, which allows salons to utilise artificial intelligence (AI) to automate their client communications, fill gaps in their appointment books and elevate their online presence.
“We’re so excited to be able to offer this industry-leading integration to our customers so they can use artificial intelligence to automate their marketing, save time and achieve greater results,” shared Kitomba Salon and Spa Software General Manager, Alyssa Dowsett. “Marketing is so important for client retention and generating bookings, but it’s often not given the attention it deserves due to lack of time. REACH.ai solves this problem beautifully, and many of our customers using this integration are seeing amazing results in a short time—one added over a thousand dollars in bookings in a week! We believe this integration is a real game changer for our industry.”
The technology has been integrated with Kitomba Online Booking and works to automate marketing and booking communications with clients by identifying gaps in the appointment book and sending highly personalised messages to clients who best suit those spots, in order to fill last minute cancellations and add bookings to quieter times. The technology also emails clients to provide feedback after appointments, feeding negative reviews back to the salon to address, and inviting positive reviewers to share their experience online in order to better SEO and attain new clients.
“We created REACH.ai because we realised there are so many time-consuming and manual tasks related to marketing and communicating with clients that salon owners have to manage on a daily basis, which can be automated using A.I.,” said Patrick Blickman, Co-Founder and CEO of REACH.ai.
“We’ve always believed that if REACH.ai can help salons and spas provide a highly personalised client booking and reminder experience that meets the expectations of today’s modern consumers, owners and their staff can focus their attention on what matters most—the clients in front of them. We’ve been operating in countries like the United Kingdom, Canada, and the United States for many years, so partnering with Kitomba has created an extremely exciting opportunity for us to help support salons and spas in New Zealand and Australia.”
Kitomba customers can trial REACH.ai free for 30 days. The technology necessitates only five minutes to activate an d no training to use, and has no fixed contracts or commitment periods.
For more information visit www.kitomba.com/au/
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