You’re not imagining it – it’s true, clients aren’t booking the way they used to. They want to book appointments quickly and self-serve. Our data shows that over 56% are trying to book outside of business hours. The harsh reality is – if you can’t take bookings online, your competitors are getting them.
Online booking is the most efficient way a client can book with you. Scheduling online puts the booking (and the admin!) in your clients’ hands, and the money in your pocket.
Now, Shortcuts is launching an intuitive, industry-specific, and revolutionary online booking experience, connecting guests with their favourite salon.
“There is always a hesitation with starting online booking in the past, because of the fear technology couldn’t work with my appointment book effectively. But with Shortcuts’ new online booking platform, I have control over what my clients see. Now I can’t wait to open the salon in the morning and see all the bookings that have come in overnight – and I didn’t lift a finger!” says Emma, owner of C’Ba Hair in Capalaba, Queensland.
Shortcuts’ new online booking tool combines data insights from their existing online booking platform (one of the first to market over 10 years ago) with evolving customer trends and user experience. The team drew insights from online booking tools across other industries and service models, to deliver what Shortcuts believes to be the best online booking experience on the market with intuitive features:
- Customise the booking experience to suit your business, from setting how far in advance clients can book, to which services and stylists can be booked online.
- Capture accurate client data and system syncing to ensure all mandatory fields are entered and up-to-date into their Shortcuts client profile, meaning your systems are in tip-top shape, always.
- One-time payment card collection means you have the option to take deposits or full payment upfront, and secure yourself against no-shows and late cancellations.
- As a key extension of your brand, it’s been rated 5 stars for usability and can be fully customised with your imagery and colours, for both desktop and mobile, and flexible enough to cater for whether you have your own website, socials or app.
- Clients can book for themselves or on behalf of another person
With Shortcuts new online booking, your salon appointment book will run itself, leaving you with more time to do what you love. Experience it first at https://www.shortcuts.com.au/online-booking/sneak-peek/
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