Salons and spas in Australia can now harness the power of artificial intelligence (AI) to automate client communications, fill gaps in their appointment books, and improve their reputation online. REACH.ai works by using AI to scan your appointment book and database, sending highly personalised messages to clients who would best fill the available slots; helping to solve last-minute cancellations and quiet times.
In addition, the Reputation AI feature emails return clients after their appointments asking them to provide feedback about their experience. Negative reviews (1-3 stars) are handed over to the salon to contact the client, while 4-5-star reviews trigger an invitation for the client to publish their review on Google, helping salons and spas to develop a great reputation online, improve SEO, and attract new clients.
Kitomba Salon and Spa Software General Manager, Alyssa Dowsett, said: “We’re so excited to offer this industry-leading integration to Australian salons and spas. Marketing is so important for client retention and generating bookings, but it’s often not given the attention it deserves due to lack of time. REACH.ai solves this problem beautifully, and many of our customers are seeing amazing results—one added over $1,000 in bookings in just a week! REACH.ai is a real game changer for our industry.”
Patrick Blickman, Co-Founder and CEO of REACH.ai, said:
“We created REACH.ai because we realised there are so many time-consuming and manual tasks when marketing and communicating with clients for salons and spas. REACH.ai can help businesses provide a highly personalised client booking and reminder experience, so salons and spas can focus their attention on what matters most—the clients in front of them. We’ve been operating in countries like the UK, Canada, and USAs for many years, so partnering with Kitomba has created an extremely exciting opportunity for us to help support salons and spas in Australia.”
Call 1800 161 101 or visit www.kitomba.com to learn more and trial REACH.ai free for 30 days.
https://www.kitomba.com/au/reach-ai/
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